Email support+budgetfold@9gg.app or use the form. A person answers within one business day, Monday to Friday, US Central time.
You have assigned more than the income entered so far this month. Either enter the paycheck that has arrived, or pull some assigned money back from a category.
Bank statements carry no categories. On the Accounts page, filter Uncategorised and press Categorise for me; then fix the few it got wrong. Payees remember their category afterward.
Settings → Manage billing opens the Stripe portal. Your data stays, and you can export it any time.
Budgetfold is made by 9GG LLC. See the 9GG portfolio for our other products, including Noteshik, a notes app for people leaving Evernote, and Mealfolder.